Features — KlinikFlow

Patient registration in seconds, found by phone; a family under one phone kept apart
Pay-first tokens and the live queue for each doctor
A waiting-room TV board: each doctor’s token now, who is next, and who is running late 3.0
Appointments, doctors’ timetables and leave, follow-ups and day books
Online booking from the clinic’s own page, confirmed by a code to the phone 3.0
80mm or A4 slips and bills, with the patient’s barcode

The queue, the patient’s history and results on one screen
Notes, diagnosis, and the prescription with templates and favourites
Instructions printed in Tamil, Telugu, Kannada, Hindi or Malayalam
Certificates, referrals, follow-ups and children’s vaccination cards
Orders to the lab, the nurse and the pharmacy, paid at the desk first
Speak the consultation: heard on the clinic’s own computer, written into the form to confirm, no recording kept 3.0
A consultation by video, the patient joining from a WhatsApp link with nothing to install 3.0
The antenatal card: each visit, the tests and doses due, a rising BP said 3.0

Bills, receipts, discounts with approval, credit notes and refunds
Split payments and a UPI QR for the amount on every bill
Shift reports per counter and the day’s closing
Company accounts and health-check packages
GST bills and the accountant’s files: sales, purchases, credit notes, GSTR-1 and 3B; an unregistered clinic sees no tax at all
Visiting doctors’ payouts by their own rules, monthly or after each session, with TDS
PM-JAY and insurance claims: pre-authorisation, queries and settlement, the bill split between payer and family 3.0
The accountant’s month: money banked, suppliers paid, the month closed, export to TallyPrime 3.0

Sample barcodes and home collection
Results from ASTM and HL7 analysers, over the network or a serial cable
Quality control: controls, Westgard’s rules, Levey-Jennings charts; the CBC’s histograms
Pathologist sign-off and reports on the letterhead

Admission, the ward map, beds, moves and cleaning
Deposits, interim and final bills, and the running bill
The chart: vitals with the early-warning score, fluids and notes
The medicine chart and the doctor’s round
Alerts: a high score, vitals or a dose late, escalated
Consents, leaving against medical advice, the discharge summary
The operation theatre: the day’s list, the WHO checklist, the anaesthesia record, operation notes 3.0
The labour room: the partograph, the delivery and the birth register 3.0
Deaths and the medico-legal register, with Form 4 and Form 2 3.0

WhatsApp reminders for appointments, reports, vaccinations and follow-ups — at no cost from the clinic’s own phone, or sent by itself from a Business account
Only patients who agreed are messaged
SMS through an Indian gateway on the clinic’s own DLT templates 3.0

The patient’s own page: bookings, prescriptions, reports and bills to download 3.0
ABDM: ABHA at the desk, Scan and Share, records shared with consent Cloud

Every look at a patient’s record written in a log the owner can read
Automatic daily backups to a drive the clinic chooses
The owner’s dashboards: revenue, doctors, services, the GST turnover watch
The day’s registers as PDF, Excel or CSV
Data protection under the DPDP Act: the notice at registration, patients’ requests, breaches 3.0
A standby computer at the clinic that keeps it reading and printing when the internet fails Cloud 3.0
Moving in from Excel or other software: tried first, undone within a day 3.0
AshuLabs support sees the clinic’s settings only when the owner allows it, never a patient Cloud 3.0

Everything a clinic’s day touches